5/27/98: a reader, Mr. Yamamoto

Yesterday (May 24th), my three-week-old PB2400/240 did not start-up. While I was writing, I let the machine go to sleep. After the sleep, my PB2400 froze when I tried to wake it up. So, I tried to restart the machine, but it did not work, even though the machine made a start-up sound. Repeating the start-up operation did not help. I took it to an NCR quick-garage (one of the most famous repair service provider in Japan).

Their answer was that the cause must be the logic board as expected, and the board was exchanged in about 40 minutes. The staff said, "Do you use an L-shaped cheap SCSI adapter? There have been several cases of logic board malfunction caused by imperfect connection of the adapter to the PB2400's SCSI connector." I used a similar adapter to connect a Zip drive. Probably that was the cause of the malfunction.